News Flash
September 09 - Customer Service Excellence
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Welcome to e-Dimensions! SDM-IMD’s Quarterly Student Journal -- online Finally, here we are folks. Putting our popular student journal online has been a long-pending demand of our readers in the SDM-IMD student community, past and present, and our well wishers in the academic and corporate world. We are teeing off with our most recent issue, on the ‘Customer Service Excellence’ and it is all here, from the energetic cover story to the lively interviews, and other regular features that you have always looked forward to. Our next issue, on ‘Socially Relevant Projects’, should be out soon as well, so do remember to check back. We are planning interactive features and additional web content in the future, and we will need your support and suggestions. We hope you enjoy the site.Please feel free to write in your valuable suggestions and feedback at dimensions@sdmimd.ac.in Team Dimensions |
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China and India will Segment the market, rather than Compete |
Athithi Devo Bhava – Living the Tradition |
“Client’s trust is of Utmost Importance” |
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‘Flexicurity’ in the Indian labour market |
"We are basically Result-driven" |
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Indian Education System – Need for Radical Reforms |
An article on Wolters Kluwer: Setting Standards in Service Excellence |
An overview of Budget 2009-10 |
